Application Analyst

Posted 12 January 2023
Salary 80-91K
Job type Permanent
ContactGeetali​ Rastogi

Job description

Our client provides innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets

Roles & Responsibilities:

  • Assist in monitoring, scheduling, application health assessments, incident management and proactive maintenance of one or more production applications or products
  • Generate reports, statistics and information listings for troubleshooting and perform impact analysis
  • Identify, document and design business processes for automation
  • Setup, perform testing and monitoring automated workflows to ensure that business processes function at optimum efficiency without risk of error and to resolve any potential issues for smooth business operations
  • Participate in 7x24 emergency call rotation as necessary
  • Participate in deployments as required
  • Maintain application documentation up to date on a regular basis
  • Provide application training to Operations
  • Perform application testing and communicate to impacted stakeholders and Operations due to DR, upgrades, releases and enhancements
  • Communicate with Operations and Commercials proactively to understand improvement / innovation opportunities, build strong partnerships in support of business / IT strategic plan and roadmap development, and to ensure alignment of initiatives with organization objectives
  • Apply appropriate methods and adopt flexible interpersonal styles to build collaborative relationships across multiple cross-functional and geographically dispersed business and IT support teams
  • Demonstrate the experience in working with all aspects of Maintenance and SDLC
  • Produce and review SDLC documents such as technical solution, design specification, test case, and test plan, etc
  • Able to elicit, analyze and document business requirements in order to identify alternative solutions to a business need
  • Manage outsourced and contract service providers effectively in application support / enhancement / development delivery
  • Able to perform code review in specific application and system technology
  • Support and conduct SIT and UAT with other IT SME and end-users
  • Assist in preparation for deployment of changes in system to production
  • Define, automate build and deploy web applications using WAS and maintain source code with version control tools, i.e. GitLab, Jenkins
  • Perform regular application and data housekeeping with AMS assistances
  • Manage service provider quality and performance to ensure that services are delivered according to the specified service levels and requirements
  • Manage relationships with service providers to ensure that outsourcing contracts are successfully executed
  • Assist in preparing, conducting and evaluating Request for Quotations, Request for Proposals, propose recommendation and produce assessment report
  • Act as L3 production support in problem resolution and implementation
  • Review service provider timesheet, submit accruals, settle vendor invoices according to financial accounting calendar


Degree in Computer Science or related disciplines


  • Minimum 4 of IT experience with relevant SDLC / development or system analysis experience
  • Minimum 4 years of experience in managing and tracking of work deliveries by outsourced vendors according to contract terms and SLA
  • Understanding of implications from design and implementation choices toward building secure, scalable, durable, flexible, accessible solutions
  • Understanding of application architecture, infrastructure and security concepts and technical implementation
  • Able to translate business requirements into functional specifications
  • Experience in working with IT team, business teams, customer team and IT solution providers to successfully deliver application enhancement according to business request and maintenance
  • Understand Architecture requirements and ensure effective Design, Development, Validation and Support activities
  • Good understanding of content services technologies and Logistics / Supply Chain domain
  • Has system support, maintenance and troubleshooting experience
  • Has application development and implementation experience in related technologies such as Spring Boot, Angular m J2EE, Java Script, C#, WebService, REST API, DB2, SQL, Tomcat

Aptitude to pick up new technologies and trends, become relevant for business and system platforms, i.e. REST/SOAP/XML Services, mobile apps, and incorporating cloud components

  • Understand Architecture Requirements and ensure effective Design, Development, Validation and Support activities good understanding of the technology and domain
  • Able to understand database schema and know how to write optimized SQL statements
  • Good communication, writing and documentation skills
  • Fluent in English
  • Has vendor / team management experience
  • Able to track technical deliverables progress by service providers
  • Able to work with co-workers in multiple time-zones when required
  • Able to multi-task, work independently with minimum supervision


Best Regards
EA License Number: 19C9859 | Registration Number: R1980793