Job description
Our client is a group of healthcare institutions based and headquartered in Singapore. As a fully integrated healthcare network, they provide seamless care, develop solutions for Singapore's healthcare challenges and nurture the next generation of healthcare professionals.
We are sourcing for Business Analysts to support our client's medical informatics office's business needs. This position will play a key role in providing patients with seamless and secure medical information. The Business Analyst will administer the group's Electronic Medical Record (EMR) system in terms of build, enhancement, and other related services.
Roles and Responsibilities
- Support the running of the EMR System by performing analysis, designing, developing, and maintaining the hospital EMR application systems.
- Provide training to users for safe, efficient, and effective use of the EMR System.
- Configure vendor applications and products, maintain the system documentation, and develop system specifications and procedures.
- Liaise with internal stakeholders to learn and understand user department practices and procedures, so as to define and document user requirements, as well as to audit the data entered by end users.
- Provide maintenance and assistance to EMR-related requests such as performing system testing, developing and preparing test plans and data, and providing on-site user support during implementation.
- Responsible to take on-call for system application support at scheduled times to troubleshoot and track issues.
- Applying systems development methodology to solve problems and handle multiple assignments simultaneously.
- Ability to adhere to guidelines and follow change management process, by using clear oral and written communications.
- Providing support in workgroups and committees by being a team representative as necessary.
Requirements
- Bachelor’s degree in a relevant field of studies.
- Proficient in Microsoft Office Suite.
- Proficiency in English and at least 1 other local (Singapore) language.
- A team player with a positive attitude and open to learning new skill sets (domains or tools).
- Strong verbal and written communication skills.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
