Customer Service Exec

Posted 22 October 2023
Salary 40K
Job type Permanent
DisciplineSupply Chain & Procurement
ContactBennett Chow

Job description

  • Follow up on customer enquiries, agents & complaints
  • Arrange trucking & collection of cargo, booking & shipping documentation
  • Co-ordinate & monitor shipment with carriers and clients
  • Support in all aspect of sales and operational activities
  • Assist operation with preparing BL
  • Process custom permit
  • Inform shipper on any changes in vessel details or delay in arrival date
  • Assist with billing and closing jobs
  • Other ad-hoc duties as assigned by the supervisor.
Requirements :
  • Relevant Diploma in a Logistic/Transportation discipline
  • At least 1 year(s) of relevant experience, preferably in Freight Forwarding/ Shipping industry. Training is provided.
  • Preferably specializing in Logistics/Supply Chain or equivalent.
  • Preferably experienced in shipping systems