Operations Manager

Posted 01 November 2022
Salary 200K
Job type Permanent
DisciplineSupply Chain & Procurement
ContactBennett Chow

Job description

  • Drives implementation of on-site day to day operational activities and logistics to achieve/exceed production, cost, and shipment goals.
  • Establishes a strong relationship with our Contract Manufacturer (CM), working closely with the General Manager, to navigate issues and negotiate solutions to ensure efficient and cost-effective production.
  • Develops and nurtures CM and other vendor partner relationships to obtain consistent support and resources.
  • Tracks and reports to GM site KPIs and establishes action plans to improve performance, coach, and ensure alignment to best practices.
  • Manage escalations from the on-site teams and address the concerns to drive short term and long-term improvement actions.
  • Develops, monitors, and manages end to end reporting that ensures early identification of opportunities and issues.
  • Recommends and implements systems and tools to improve overall efficiency and quality of production.
  • Implements plans and processes which minimize manufacturing cost through effective utilization of manpower, equipment, facilities, materials and capital.
  • Develops a deep technical understanding of product functional requirements, and manufacturing processes and practices, to confidently ensure appropriate process controls are in place and being practiced.
  • Responsible for working closely with the GM and CM to understand the CM’s technical capability, capacity, ability to handle complexity, and navigate change.
  • Fully aligns with the needs of the Quality team to ensure best in class products while improving output efficiency and cost.
  • Supports adequate growth planning ahead of need.
  • Assists in the support of regulatory operational needs.
  • Grows the organization and organizational capabilities to support current and anticipated enterprise strategic plans.


  • Requires a bachelor’s degree in engineering and 4+ years of relevant experience.
  • Knowledge of automated manufacturing processes a plus.
  • Prior experience in a manufacturing engineering role preferred.
  • Experience with project management of complex executions preferred.
  • Experience with managing regulatory requirements and international business partners is preferred.
  • Prior experience with regulated Consumer Goods is a plus.