Regional Technical Support Engineer

Posted 07 June 2023
Salary 50-60K
Job type Permanent
DisciplineSupply Chain & Procurement
ContactKathleen Zhu

Job description

An established in-vitro diagnostics medical market player is seeking for an experienced Regional Technical Support Engineer. 


  • Execute end to end regional technical support for Haematology, Clinical Flow Cytometry, Haemostasis, Immunology, Chemistry Urinalysis
  • Conducting training for local or overseas for affiliates and business partners’ support team
  • Prepare / update training materials and necessary guides for products of one's responsibility.
  • Understand and hold the technical knowhow to counter end to end customer queries locally and regionally.
  • Able to support local (Singapore market) if needed as you will also be guiding all engineering junior members.
  • Be the key contact person for products between Singapore and regional office.
  • Creating actions / ideas for continuous improvement of affiliates and business partners’ support team skill and knowledge


  • Degree or Diploma in Biomedical / Mechatronics / Electronics Engineering or equivalent
  • Minimum 5 years or more of relevant experience in In Vitro Diagnostics or medical devices
  • Prefer to have experience in handling medical devices including troubleshooting.
  • Competence in interactive communication, problem solving and decision making.
  • Hold the ability of conducting good technical support workflows with framework of supporting local and regional teams.
  • Good and fluent in both written and oral communication skills including presentation skills

For more information, please write to