Senior HR Operations Specialist

Posted 07 September 2022
Salary 60-108K
Job type Permanent
DisciplineHuman Resources
ContactGerry Seet

Job description

Purpose - Broad objective of the role

  • Assist in the regular review and documentation of HR policies, processes and systems
  • Maintain the integrity of APAC portal and the permanent employees Personal Files
  • Work with various HR, employees, managers and support teams to ensure closure of onboarding and offboarding tasks
  • Drive HR operations activities such as onboarding, offboarding and employee insurance activities for APAC region (mainly Singapore)
  • Partner closely with insurance brokers for employee flexible benefits and insurance activities such as claims escalation, informing of new joiners and resignations
  • Design and implement onboarding program for APAC region. Responsible to measure process effectiveness and implement actions for continuous improvement
  • In partnership with HRSS, regularly review issues around onboarding and offboarding and identify solutions to ensure compliance and utilisation of tool and its intended purpose
  • Responsible for the delivery of Regional Induction for the region once every quarter

Operating Network - Key External

Employee Engagement & Learning and Development

  • Deliver employee communication in all forms and medium consistent with the Communications employee value proposition and internal/external communications guidelines
  • Design and execute employee engagement, wellness and vitality programs
  • Drive learning & development initiatives for APAC region
  • Provide administrative support in managing the Region’s learning and development program which include but not limited to monitoring fulfilment of leadership development programs, liaising with training partners, reporting of local training completion outside the purview of Corporate L&D, application for government grants and subsidies
  • Take part in the execution of all central HR projects and other HR initiatives in the region

Minimum qualification & experience

  • A Degree in Human Resources, Psychology, Business or related field is required
  • 2-3 years work experience in HR function
  • Strong understanding of Employment Law in Singapore and at least one other Southeast Asian market

Other knowledge/skills

  • Excellent communication skills - spoken and written communication skills in English (and other language)
  • Proactive mindset and can work independently most of the time
  • Strong organisational skills and ability to work under pressure despite competing priorities
  • Innovative and creative, relentless on process improvement
  • Strong relationship management skills and ability to act as a trusted advisor
  • Able to handle confidentiality of information, and exercise tact and discretion when dealing with people and information
  • Ability to work well as part of a team
  • Persistent and Resilient, able to work under pressure and to meet deadlines
  • Good planning, organisational, analytical and decision-making skills
  • Accuracy and attention to detail