Senior Product Specialist (Die Lid Attach/ Semicon MNC)

Posted 01 August 2023
Salary 90-120K
Job type Permanent
DisciplineIndustrial & Engineering
ContactJune Tan

Job description

Our client is a leading semiconductor equipment manufacturing MNC with headquartered in Europe.


Job responsibilities:

  • Scout and report new product ideas and innovation with the goal to enhance the product and service portfolio.
  • Provide support for DLA model introduction (launching, demo, Semi shows)
  • Conduct feasibility studies and sample bonding.
  • Taking up and clarifying technical inquiries from the customers. Coordinates and provides technical solutions / problems solving on customer issues in collaboration with Tech Support Engineers in Asia.
  • Engage in R&D projects during product definition / requirement engineering, In-house and customer testing.
  • Collaborate with R&D and Product Quality in defining new features and CIP requirements, both software and hardware
  • Participate in the development of new or the extension of existing hardware and software modules according to current or future customer requirements (analysis, modelling, calculation, measurement, qualification)
  • Carry out internal acceptance test of new features and CIP developed by R&D
  • Build-up strong technical know-how on product/ problem solving via structured knowledge transfer between the Product Line, the R&D team and the different regional support centers.
  • Define SW requirements (JIRA) for new modules and features (Requirement Engineering)
  • First contact for Key Account Manager (sometimes directly by customers) on CIP & sustaining clarification of current products and other technical enquiries
  • Support Sales and Key Account Manager during Pre-Sales activities
  • Establish good customer relationship on technical level with all key accounts assigned.
  • Investigate issues at customer site and supports Engineering team (Software & Hardware)
  • Support Key Account Manager and Product Quality Engineer by participating in meetings with customers; explaining the technical sides of root causes, issues and solutions.
  • Plan and execute of trainings towards customers and FSE.
  • Support documentation and manual writing activities.


  • Min. Diploma or degree in Mechanical, Electrical or Mechatronic Engineering.
  • Min. 5 years of experience in a complex technical environment with at least 3 years in Product Support environment with customer engagement.
  • Experience within semiconductor equipment backend industry is a must.
  • Good communication skills in both spoken & written.
  • Strong analytical skills, high level of assertiveness and high degree of flexibility.
  • Good behavior in customer relations
  • Willing to travel to overseas for business purpose (est. 30% - 40%) 

Interested applicants, please send your updated resume to or click “Apply Now”.

We regret that only shortlisted candidates will be notified.