Service Manager

Posted 12 January 2023
Salary 84-96K
Job type Permanent
DisciplineIndustrial & Engineering
Reference43871
ContactJune Tan

Job description

Our client is a leading MNC specialized in creating cutting-edge cooling equipment for the HVAC, Industrial and Refrigeration marketplaces.

 

Job responsibilities:

  • Responsible for project execution and aftermarket business within Asia region.
  • Handle warranty issues and assure customer satisfaction.
  • Identify root cause of failures and determine appropriateness of warranty part replacement.
  • Provide feedback and review quality issues with the factory team to drive continuous improvements in manufacturing.
  • Train and supervise distributors and sub-contractors to become independent at site assembly, testing, commissioning, and maintenance activities.
  • Quote spare parts to go along with new equipment sales
  • Conduct site visits and produce service reports, making recommendations for spare parts and upgrade kits.
  • Handle spare parts inquiries from clients and distributors for existing installations
  • Help distributors and sales managers to quote and sell maintenance and service contracts
 

Requirements:

  • Bachelor’s Degree in Engineering or equivalent through experience.
  • More than 5 years of hands-on experience with cooling towers. 
  • Good communication skills in both written and spoken.
  • High sense of responsibility, self-driven, independent and self-disciplined
  • Analytical problem-solving skills
  • Customer oriented with good interpersonal skills
  • Stress resilient, ability to remain composed when under pressure
  • Reliable team player, provide advice to various stakeholders
  • Willingness to travel on a regular basis (+50%)
 

We regret only shortlisted candidates will be notified.

Cornerstone Global Partners Pte Ltd
EA Licence No.: 19C9859
EA Personnel Reg. No.: R1660471

 

Interested applicants, please send your updated resume to june.tan@cornerstoneglobalpartners.com or click “Apply Now”.

We regret that only shortlisted candidates will be notified.